MUST READ: City of Joburg continues to nullify billing crisis

The City of Johannesburg will once again replicate its frontline services at the doorsteps of ratepayers in a bid to nullify lingering billing issues.

The second instalment of the City’s #BillingOpenDay will be held at the Parkmore Recreation Centre in Region E – including Sandton, Woodmead, Wynberg and surrounding suburbia – on Saturday, 2 September 2017.

All ratepayers with longstanding billing woes are invited to this #BillingOpenDay to enable the current administration a platform to resolve outstanding queries, whilst assisting customers to reduce or remedy their municipal debt.

 “The first #BillingOpenDay of the current administration got off to a good start with minor hiccups, which have given us invaluable experience in staging upcoming initiatives. We’re confident the Billing crisis will be nullified by this time next year,” says the Member of the Mayoral Committee for Finance, Dr Rabelani Dagada.

On the day, a fully-fledged multi-disciplinary City of Johannesburg billing team, consisting of meter readers, the Back Office personnel, billing and invoicing, Customer Interface, Property Unit, Pikitup and credit management, will be deployed to assist customers.

 “The City uses the #BillingOpenDay initiative as a last measure for consolidating resources in an effort to resolve longstanding billing queries. This allows us to be proactive in dealing with lingering billing woes,” says MMC Dagada.

Ratepayers in Region E should bring along the following documents to the #BillingOpenDay to enable the City to rectify lingering billing woes.

Read: MUST READ: City of Joburg ombudsman suspended

  AUTHOR
Staff Reporter

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Open days possible solution to billing crisis